Privacy Policy
Welcome to the Campus Customs website, which includes, but is not limited to, the Campus Customs website (https://www.campuscustoms.com/) and any official social media sites or other online properties where this Privacy Policy is posted (collectively, the “Site”). The Site is operated by Campus Clothing Company, Inc. (the “Company” or “us” or “we”). This Privacy Policy (the “Policy”) is an agreement between you and the Company governing your use of the Site and the Campus Customs online stores accessible through the Site, together with any materials and services available or accessible on the Site.
The Company respects our customers’ privacy. This Policy describes the treatment of information we collect from and about you when you visit our websites or use any of our services which contain a link to this Policy or otherwise refer to or provide the URL to this Policy (collectively, the “Services”). Our Policy applies to any information we collect or receive by e-mail, text, or other electronic messages between you and our websites and the Company and its affiliates. It describes other sources we use to obtain information about you; describes how we use, share and protect your information; and describes choices you have about how your information is used, including how you can contact us regarding that information.
BY CONTINUING TO USE THE SITE, YOU AGREE TO THIS POLICY. FOR THAT REASON, YOU SHOULD CAREFULLY REVIEW THIS POLICY BEFORE PROCEEDING. IF YOU DO NOT AGREE TO BE BOUND BY THIS POLICY, YOUR CHOICE IS TO IMMEDIATELY CEASE USING THE SITE. IF YOU AGREE TO BE BOUND BY THIS POLICY, SUCH AGREEMENT BECOMES EFFECTIVE IMMEDIATELY UPON YOUR CONTINUED USE OF THE SITE. IN ADDITION, BECAUSE THIS POLICY MAY CHANGE FROM TIME TO TIME, YOUR CONTINUED USE OF THE SITEAFTER THOSE CHANGES WILL BE DEEMED ACCEPTANCE OF THOSE CHANGES, SO RETURN BACK TO THE SITE PERIODICALLY FOR UPDATES.
For purposes of this Policy, “personal information” means information that relates to or can identify a specific person. This can include full name, address, telephone number, IP address, or e-mail address. When other information, such as e-mail newsletter choices, product inquiries, product purchases, consumer product preferences, or website usage, is associated with personal information, this other information will also be treated as personal information under this Policy.
All of our content, products and services are intended for adult audiences and are NOT directed to children. We do not knowingly permit children under age 18 to register for any content, product or Service, and we do not offer any services or products to person under the age of 18. We do not knowingly collect, use or disclose personal information about users under age 18, except as permitted by law. IF YOU ARE UNDER THE AGE OF 18, PLEASE DO NOT USE THIS SITE OR ANY OF OUR WEBSITES, OR PROVIDE ANY INFORMATION TO THIS SITE OR ANY OF OUR WEBSITES. If you believe your child has impermissibly provided us with his or her personal information, please contact us, so that we can identify and delete that information.
COLLECTION OF INFORMATION
Information you provide directly
If you are interested in obtaining information, products or services from the Company, participating in certain activities through the Services, or communicating with us electronically, you may need to provide us or our service providers with information about yourself. For example:
■ If you register or log-in to the Site to obtain information, or request further information about any of our products or services, you may be asked to provide your name, e-mail address, telephone number and other personal information.
■ If you register to receive a newsletter, or access us through social media, you may be asked for your name, e-mail address, mailing address, phone number and other information.
■ If you order a product from us, you may be asked for your name, postal address, e-mail address, telephone number and your credit card number.
■ If you are ordering a product for another, you may be asked for that person’s name, postal address and phone number in order to enable us to deliver the product to the recipient.
■ If you send us an e-mail, text message, or otherwise communicate with us electronically, you will have provided us personal information, including,but not limited to, your name, e-mail address, and other identifying information.
■ If you apply for or seek information about an employment position, you may provide and we may collect certain personal data.
■ If you contact us by telephone, we may record certain information, including personal data such as telephone number, name, geographic location, call length, and any follow-up information. Such calls may be recorded, so that any personal data you provide during the call may also be collected.
In addition, we may collect information based on any search queries you may perform on our website, survey responses, and copies of correspondence if you contact us.
Information we may collect automatically
In addition to information you choose to provide to us, the Company and our service providers also use standard technologies to automatically collect certain additional information. For example:
■ IP Address and Other Identifiers. When you access and interact with the Site and our Services, we and our service providers may collect information about your visits in order to permit you to connect to and obtain the Services and to permit us to better understand the frequency with which specific visitors visit various parts of our Services. For example, we may collect your Internet Protocol (“IP”) address, which identifies the computer or service provider that you use to access the Services, or information about your browser type, authentication identifiers, and other software and hardware information. If you access the Site or use the Services through a mobile or other device,we may collect your mobile device identifier, geolocation data (including your precise location), or other transactional information for that device. We may combine this information with other information that we have collected to make our Services and our communications to you more targeted to your interests.
■ Details of Your Visits. As you navigate through and interact with the Site, we may use automatic collection technologies, which can provide us with information about the details of your visits, the resources you access, searches that you perform, and information about the computer and internet connection (including IP address) that were used.
■ Social Media Information and Content. If you access or log in to the Site or our Services through a social media service or connect to us by means of a social media service, the information we collect may also include your user ID and/or username associated with that social media service, any information or content you have permitted the social media service to share with us such as your profile picture, email address or friends lists, and any information you have made public in connection with that social media service. When you access the Site and our Services through social media services or when you connect a Service to social media services, you are authorizing us to collect, store, and use such information and content in accordance with this Policy.
■ Cookies. Our Services may also use cookies. Cookies are small text files that are stored on a user’s computer and allow websites to remember information about users. We and our service providers use cookies for a variety of purposes in order to enhance the quality of our sites. We use transient cookies (also called “session ID cookies”) to provide continuity from page to page. A session ID cookie expires when you close your browser. We also use persistent cookies, which allow parts of the Site to recognize your browser when you return after your first visit to that part of the Siteand also track your activity after you have left the Site, serving you marketing content on partner and affiliate sites. Cookies allow us to personalize your return visits to the Site and to save you time during certain activities. You have the choice to set your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. It is your decision whether to allow us to send you cookies. If you do not accept cookies from us, however, your ability to use some aspects of our Services may be limited.
■ Web beacons and other tracking technologies. The Services may use other tracking tools, including, but not limited to, so-called “pixel tags,” “web beacons,” “web bugs,” and “clear GIFs” (collectively, “Web Beacons”), to collect user activity information about your activities on the Services. These are small electronic images embedded in web content (including online ads) and e-mail messages and are ordinarily not visible to users. Web Beacons enable us to track pages and content accessed and viewed by users. Also, when we send HTML-formatted (as opposed to plain text) e-mails to you, Web Beacons may be embedded in such e-mails to allow us to monitor readership levels so that we can identify aggregate trends and individual usage to provide our audiences with more relevant content or offers. Web Beacons in e-mails may recognize activities such as when an e-mail was opened, how many times an e-mail was forwarded, which links in the e-mail were clicked on, etc. Web Beacons cannot be declined when delivered via a regular web page. Web Beacons can be refused when delivered via e-mail, but, if you do not wish to receive Web Beacons via e-mail, you need to disable HTML images or refuse HTML (select Text only) e-mails via your e-mail software.
■ Third-Party Content. The Site includes links to third-party websites and content providers, including, but not limited to, third-party payment processors and third-party order fulfillment services, namely Square. We do not control and are not responsible for the actions and policies of any third parties, and, once you click on a link for any website other than the Company’s, you will be subject to the third parties’ privacy policies, and the Company’s Policy will not apply. In the event that any such third-party websites request information from you, the use of any such information is solely the responsibility of that third party, and we caution you to carefully review their policies prior to providing any information.
■ Google Analytics. In order that we may analyze how our visitors use our website, we may use Google Analytics or other similar services. As reflected by Google’s disclosures (policies.google.com/privacy and support.google.com/analytics), Google Analytics uses cookies to collect standard internet log and visitor behavior information, which may include personal information. Google uses that information to compile statistical reports. We use the information to analyze usage trends and preferences of persons who visit our site, and to help us better develop our website and market our products and services.
USE AND DISCLOSURE
The Company and our service providers may use information that we collect from and about you or a variety of business purposes, including to operate, maintain, modify and enhance the features of the Site, to provide services and fulfill business obligations, and to further the evaluation and development of our products and services. These uses may include, but not be limited to:
▪ Maintaining and managing your account, delivering content and services that you request, and enhancing your experience on the Site;
▪ Keeping track of your access, and of the services or products of interest to you and to others;
▪ Processing and tracking your product or service orders and provide the Services and content you request;
▪ Communicating with you about products, content or services in which you may be interested, and responding to your inquiries or comments;
▪ Offering you branded or co-branded services, products, or features;
▪ Furthering any existing or potential business relationship, whether with you or, as applicable, your employer;
▪ Performing business analyses and other purposes intended to improve the quality of our business, the Services, and the products and services we offer, and to enhance the quality and contents of the Site based upon usage trends and visitor preferences;
▪ Pursuing our legitimate business and other interests, including for our own internal administrative purposes, to investigate or report actual or potential crimes, to prevent or investigate fraud, to represent our interests in any proceedings, and to maintain records of contacts and sales;
▪ Evaluating your candidacy for employment, if applicable; or
▪ Acting in accordance with your consent.
We will use and share your personal information as described in this Policy, including:
▪ with entities that help us to manage and provide products and the Services, including development of our websites and applications, marketing, product development, research, maintenance and support, personalization, e-mail distribution, measurement and improvement, and fulfillment, to the extent that these entities need the information to perform their services or as required by law;
▪ with our corporate affiliates and subsidiaries;
▪ with identified entities whose products or services you specifically use or request to receive while you use the Services;
▪ with our business partners, such as contractors, sales representatives, service providers and other third parties who support our business and are bound by contractual obligations to keep your information confidential, though their use of your personal information will be governed by their own privacy policies;
▪ with other third parties (e.g., third-party payment processors and third-party order fulfillment services, namely Square) in the ordinary course of business in order to process your requests and inquiries, to assist with your orders offered through the Services, to enforce our agreements or to comply with contractual obligations;
▪ in response to legal process and when we believe that sharing your personal information is required by law to protect any person’s property, rights, or safety, to pursue our legitimate business interests (e.g., to prevent fraud), to investigate or prevent a potential violation of law, to enforce any terms of use or other legal agreement, or in the event of a corporate transaction, such as a divestiture, merger, consolidation, bankruptcy or asset sale; or
▪ in accordance with your consent.
When information we collect is aggregated, anonymized or otherwise does not identify you, we may use that information for any purpose or share it with third parties, to the extent permitted by applicable law.
Except as described in this Policy, we will not share personal data with a third party unless you consent to the disclosure or the disclosure is required by law. We may use the information we collect from and about you to make inferences and predictions about your potential areas of interest, in order to make our products, content, and Services more interesting and relevant to you and to other visitors. When the information collected from or about you does not identify you as a specific person, we may use that information for any purpose or share it with third parties, to the extent permitted by applicable law.
INFORMATION AND DATA SECURITY
Your data, and the Site, are hosted by an independent third-party, Shopify, and we have no control over the processes, equipment, procedures or safeguards used by this third party. You can find its Privacy Policy at Shopify.com and its Terms and Conditions of Use at Shopify.com. While we do not host the Site or store your data, we take a number of commercially reasonable steps to safeguard information in our possession from loss, theft and unauthorized use, disclosure or modification. Among them, to the extent we have control, we maintain appropriate administrative, physical and technical safeguards against accidental or unlawful destruction, access, or disclosure of data.
Safety and security also depend on you. Where you may have registered for an account or may have provided a password to access certain parts of the Site or to provide us information or communicate with us, you are responsible to keep your account information, namely your password,confidential. You should not share your account information, especially your password, with anyone.
It must be recognized that NO METHOD OF TRANSMITTING OR STORING ELECTRONIC DATA IS EVER COMPLETELY SECURE. As a result, we cannot and do not warrant or guarantee that the security of any information you transmit to us, over the Internet or otherwise, nor that information provided to us will never be accessed, used or released in a manner that is inconsistent with this Policy. YOUR PROVISION TO US OF ANY PERSONAL INFORMATION IS AT YOUR OWN RISK.
Personal Information and data collected by us or provided to us may be stored and processed in any country where the Company or its affiliates, subsidiaries or service providers maintain facilities or servers. We also utilize Cloud-based storage and processing, and do not have control over where any data or information may be physically stored in the Cloud. The Company is headquartered in the United States, and, as a result, it is expected that data, including personal information, is likely to be maintained in or transferred to the United States. Where personal information is transferred between countries, such transfer will be subject to a contract which ensures the production of information.
Insofar as you have given your consent for us to collect your personal information and process your data, the respective consent forms the legal basis for the processing covered by the consent. This applies to all data and personal information you provide to us, including, but not limited to,any consent to telephone or e-mail marketing you may have granted. You may withdraw your consent at any time with effect for the future. It is possible to unsubscribe from any e-mail or other promotional communications at any time, by sending a message to the Company at team@campuscustoms.com.
If you have given your consent, you may withdraw this at any time with effect for the future. Insofar as we process your data, you can object to such processing. If you lodge a protest, your data will no longer be processed, unless the company responsible can furnish proof of compelling legitimate grounds for processing that outweigh your interests, rights and liberties, or insofar as processing serves the purpose of asserting, exercising or defending legal claims.
DATA RETENTION
We will retain your information and data for the period necessary to fulfill the purposes outlined in this Policy, unless longer retention is required or allowed by law. We will delete your personal data as soon as it is no longer needed for these purposes. As soon as your personal data is no longer needed for the aforementioned purposes, it will be removed from our databases and no longer be available for further use, and will be deleted at the end of the retention periods stipulated by law, unless you have expressly consented to further utilization of your data. We reserve the right to data utilization after said retention periods in any way permitted by your consent, by law and as described in this Policy.
USER ACCESS AND CONTROL
You may opt out of having your personal information used or disclosed for certain purposes.
You can opt out of receiving promotional communications from the Company by contacting us at: team@campuscustoms.com.
If you no longer want to receive promotional or marketing-related e-mails from the Company on a going-forward basis, you may opt-out of receiving these e-mails be clicking “Unsubscribe” or “Update my Preferences” at the bottom of any promotional or marketing e-mail you receive.
Other than the information outlined above under Collection of Information and Use and Disclosure, we do not share your information with any thirdparties. As noted in those sections, you may opt-out of this collection by disabling Cookies, and by changing the privacy settings within your browser.
You should remember that some information that you provide in order to register for an accountmay remain viewable in some circumstances where, for example, you have shared information with social media or other services or where caching technology preserves information for a period of time. We may also retain backup information related to your use of the Site or information you have provided on our servers for some time for fraud detection or to comply with applicable law or our internal security policies. It is not always possible to completely remove or delete all of your information due to technical constraints, contractual, financial or legal requirements.
CALIFORNIA PRIVACY RIGHTS
California Consumer Privacy Act (“CCPA”):
If you are a California resident, you can make certain requests regarding your personal information. We will fulfill each of these requests to the extent required by law.
1. You can ask us what personal information we have about you, including a list of categories of your personal information that we have sold and a list of categories of your personal information that we have shared with another company for a business purpose.
2. You can ask us to delete your personal information.
3. You can ask that we stop selling your personal information.
More information on each of these requests is below.
1. What personal information do you collect about me? If you make this request, we will return to you (to the extent required by law):
2. The categories of personal information we have collected about you.
3. The categories of sources from which we collect your personal information.
4. The business or commercial purpose for collecting or selling your personal information.
5. The categories of third parties with whom we share personal information.
6. The specific pieces of personal information we have collected about you.
7. A list of categories of personal information that we have sold, along with the category of any other company we sold it to. Any of the categories of personal information that we collect could be included in a sale to other companies, including those within our corporate family. If we have not sold your personal information, we will inform you of that fact.
8. A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with.
9. You can ask us to provide you with this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to personal information we collected about you in the previous 12 months.
10. Delete My Personal Information: You have the right to ask that we delete your personal information. Once we receive a request, we will delete the personal information (to the extent required by law) we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. Choosing to delete your personal information may impact your ability to use our websites and online features, including closure of your online account, and limit your use of functions that require your personal information.
11. Stop Selling My Personal Information: . If you are a California resident, you have a right to “opt-out” of the “sale” of your “personal information.” To do so, please email team@campuscustoms.com.
Below is a chart showing the types of personal identifiers that we may have sold in the previous 12 months.
|
Categories of Third Parties to whom the Personal Information may be Sold |
Categories of Personal Information Sold |
|
Advertising companies (like ad servers, advertising agencies, technology vendors, providers of sponsored content, and others) |
Device and Online Identifiers Internet, application, and network activity Personal identifiers Purchase history information |
|
Other entities |
Audio, visual, and other sensory information Device and online identifiers and related information Financial information Individual preferences and characteristics Internet, application, and network activity Location information Personal identifiers Purchase history information |
We will not discriminate against you for exercising your rights. This generally means we will not deny you goods or services, charge different prices or rates, provide a different level of service or quality of goods, or suggest that you might receive a different price or level of quality for goods. Please know, if you ask us to delete or stop selling your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services which require usage of your personal information to function.
To exercise the California privacy rights for requesting or deleting your personal information, please click “Request for Personal Information” at the bottom of this page.
Verifying Your Identity for Requests to Access or Delete Personal Information
We take the privacy of your personal information seriously and want to ensure that we provide only you or your authorized agent with your personal information. The CCPA also requires that we verify the identity of each person who makes a request to know what personal information we have about you or to delete the personal information we have about you.
What personal information do I provide to verify my identity?
To verify your identity, we ask you to provide your:
First name*
Last name*
Middle initial
E-mail address*
Phone number
Address*
*required field
How do you verify my identity?
We may verify your identity in a few different ways. We may work with a third-party identification service to help us verify your identity and prevent fraudulent requests. When you make your request, you will be asked to answer a few questions about yourself to help us verify your identity. If you have an account, we may ask you to log into your account and complete a validation.
In some instances, we may ask you to provide other documentation to verify your identity. If this happens, we will reach out to you directly with this request.
What if you cannot verify my identity?
If we cannot verify your identity, we will not be able to process your request to know what personal information we have about you or to delete the personal information we have about you. If we are unable to verify your identity with a high degree of certainty, we will only be able to provide a report with category-level information and we may not be able to delete some of your information.
How do I submit a request using an Authorized Agent?
An authorized agent is a person or business who has authorization to request to know what personal information we have about you, to delete the personal information we have about you, or to opt out of the sale of personal information on behalf of a California resident. Authorized agents use the same links described above to submit requests.
If you are submitting a request on behalf of another person, we require a valid power of attorney and a signed attestation form. If you do not have a valid power of attorney, we require an authorization document and a copy of the consumer’s government-issued photo identification in addition to our attestation form. Our attestation form can be downloaded from the request form.
How do I send you my documentation?
If you submit a request on our website, you will be asked to upload this documentation when you submit your request. If you submit your request over the phone, you will be asked to email your forms to team@campuscustoms.com. Please note, you will have 10 business days to provide all required documentation.
Your California Privacy Rights – Shine the Light
If you are a California resident, California law permits you to request information regarding the disclosure of your personal information by the Company to third parties for the third parties' direct marketing purposes within the immediately preceding calendar year. The Company will provide you with a list of the categories of personal information disclosed and a list of the names and addresses of the third parties. To make such a request, please write us at: team@campuscustoms.com.
GENERAL DATA PROTECTION REGULATION (“GDPR”) OF THE EUROPEAN UNION (“EU”)
The GDPR does not apply to this Policy. Residents of the EU are prohibited from accessing the Site from within the EU and are prohibited from using the Site and the Services from within the EU for any purpose, including, but not limited to, placing orders for delivery into the EU.
The Site and the Services are exclusively intended for access and use by residents of the United States.
OTHER IMPORTANT INFORMATION
Third Party Sites
If you click on or interact with a hyperlink that you find on our websites, you may leave our website or send information to a different website or application. If you place an order, you will interact with a third-party payment processor and third-party order fulfillment service, namely Square.Our Policy does not apply to your interactions with third-party websites or mobile apps—including, but not limited to, Square—even if you find a link to them on or access them through the Site. Thus, you should read the privacy policy of the third-party provider to see how your personal information will be treated on its site. We have no control over such third parties, their Internet sites, or their products or services.
In addition, we use third-party CRM software and services, some of which may be cloud-based. While our CRM is only used internally for the purposes of lead tracking, customer service, and marketing, to the extent that any of your information may be used by such software or services it may be passed on to the website or cloud-based systems of the third-party, over which the Company has no control, and thus we cannot ensure the security of any information which is passed on to such third parties.
Visiting Our Services from Outside the United States
Please be aware that your personally identifiable information may be accessed from, transferred to, processed, and stored in any country where we have facilities or engage service providers. By using the Site or providing us with any personal information through the Services, you consent to the transfer, processing and storage of your personal and non-personal information in countries outside your country of residence, including the United States, where the data protection and other laws might be different from those in your country. This includes the use of cookies and other tracking technologies as described above. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in the United States may be entitled to access your personal information. As a result, please read this Privacy Policy with care.
Changes in this Privacy Policy
We may amend this Privacy Policy at any time by posting the most recent version of the Policy on the Services, along with an indication of the date on which the Policy was amended most recently. If we make any material changes in the way we collect, use, and/or share personally identifiable information that we collect about you through the Services, that increase our rights to use personal information that we have previously collected about you, we will notify you either through an email to your registered e-mail address or by prominent posting on our website and, where required by law, we will obtain consent from you either through e-mail or the through our website.
CONTACT US
If you want to access and correct your personal information, or have questions or wish to send us comments about this Privacy Policy, you may do so at:
Campus Clothing Company, Inc.
57 Broadway
New Haven, Connecticut 06511
Attention: Online Department
Last revised: November 19, 2022